Why Employee Experience (EX) matters
"On a scale of 1 to 10 of things I give a s**t about, the Intranet isn't even a 1" Sadly, this is the type of quote we hear on a daily basis in New Zealand. We hear a lot of…
The fear of change in modern business
Simon Sinek posted on LinkedIn last week the following quote: "To affect change inside an organization we must remember why people resist change. People don't fear change, people like comfort. The status quo is more comfortable than the unknown" Do you…
DX2018 – 3 things we learned
On Tuesday, Brighter Days headed to DX2018 in Auckland. Here are 3 things we learned: 1/ Put your customers first Technology enables organisations to understand, predict and deliver on their customer's needs better than ever before. If customers aren’t truly at…
5 differences between Digital and IT
Let's put the word Digital in there. Then it must be Digital. Surely? Digital is in danger of becoming an arbitrary, meaningless term as it continues to be overused. This week, I read a well crafted press release from a very well known,…
3 things a Digital Strategy brings to small businesses (and larger ones too)
I am writing this article, just two days of being self-employed again. Having set-up Brighter Days, I am back to being a small business myself and I also need a Digital Strategy. One thing I am extremely grateful for in…